GAWDA Edge Blog 
  

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A recent editorial in the New York Times compiled twitter responses to the question: what cell phone app doesn’t exist but should? With the number of apps, it’s a little hard even just to think of what cell phone apps don’t exist. There are even optimized routing apps to help figure out the quickest delivery route, but what about “an app that maps out my grocery list in the supermarket to give me an optimized shopping path?” (as suggested by one NYT reader).

I am extending the question to you, but with a focus: What phone app should exist that would help gases and welding distributors?

Maybe it’s something for inventory. Maybe it’s for salespeople (an app to find customers would be nice). How about a GAWDAwiki app to search industry terms quicker from your phone? Maybe an app could manage your cylinder tracking or CRM.

There are endless possibilities, and it’s completely up to you. Get your creative juices flowing and let me know what app could make your life easier, allow you to develop better customer relationships or improve your business in some way.

Also, what phone apps do exist that you use in your business? How do you use them?

Leave a comment and share your app ideas and examples. I look forward to hearing what you come up with.

The world’s oldest Twitter user, Ivy Bean, passed away this week at the age of 104. According to MSNBC, she got turned onto Twitter when she reached her friend limit on Facebook. She had around 60,000 followers on Twitter.

I mention Mrs. Bean for two reasons. She shows us all that it’s never too late to learn something new. And maybe just as important, Bean shows us that marketing yourself doesn’t always have to take the form of selling yourself. While she probably had no interests in marketing herself, Bean developed a massive following from simple gestures. And perhaps it is the very fact that she did not seek to sell herself that drew people to Mrs. Bean.

For a company, a Twitter account can be a great way to market yourself but, as Bean shows, the best way to market yourself on Twitter is by not marketing yourself. On Twitter and off, by taking a simple interest in people, you can develop relationships. By caring about your followers, your followers will care about you.

Bean made headlines from her nursing home by doing a simple thing, a practice that millions of other people did. She attracted a following because she her true interest was in connecting with people. And even at the age of 104, she wasn’t afraid to try out new technology that could provide an efficient means to the often evasive end of getting people to care.

Recently I came across an article about how to buy technology for small businesses. The article has a lot of great points, but there is one tip that struck me as entirely innovative.

Article author Gene Marks points out that hardware reviews are readily available in magazines, but when it comes to business software applications and services, it can be hard to find reliable testimonies. What to do? Marks says to log onto job search sites such as Monster.com and CareerBuilder.com and search for the software’s name in job postings.

With any luck, you’ll come across a company seeking candidates familiar with your software, which means that the company uses the software. Then, call up the company and ask them what they think: Do they like the software? What has their experience been like? How’s the tech support? Many companies will be glad to help, and best of all, they have nothing to gain by being dishonest.

This is a brilliant and innovative way to use networking to your benefit. Taking advantage of other people’s experience is one of the most tried and true ways to get ahead in any industry. Maybe it’s the colleague who has worked in the business for thirty years that you turn to; but who says you are limited to those people to which you have direct access?

Think outside the box—learn from anyone you can. In my experience, everyone in GAWDA, from green salespeople up to the company presidents, is willing and happy to share their knowledge and experiences. This is the greatest resource the association has, so why not use it? With technology, networking is easier than ever, thanks to sites like LinkedIn and Twitter. Based on Marks’ advice, you could even add job search sites to that list.